Support

Something unclear, broken, or missing? Write to support@sojka.email — a human reads it. Include the domain in question if your question is about a check result or a monitoring verdict.

Common questions

• The checker says my DMARC is missing, but I just published it. DNS changes can take up to an hour to propagate, and checker results are cached briefly — re-check a little later.
• Does the free checker see everything the app sees? No — it reads public DNS only. Blocklist status of your real sending IPs, per-source verdicts, and the 0–100 health score need traffic evidence and continuous monitoring, which is what the app does.
• How do I cancel the subscription? Subscriptions are billed by Apple: App Store → your profile → Subscriptions → Sojka. Cancelling keeps monitoring active until the end of the paid period.
• How do I delete my account? In the app: Settings → Account → Delete account. This removes your data as described in the privacy policy.

Interested in more than 5 domains?

The Business plan is shaped around your fleet — write to support@sojka.email with a rough domain count and we'll come back with something reasonable.